M4.07 - Managing Demanding, Difficult, Demeaning students/parents without getting Demoralized

Dorinda Q. Harmon (21.Feb.2011 at 14:15)
Talk at SACRAO 2011 (English - US)

Rating: 5 of 5

SESSION ROOM: ATLANTA 3

Learn how & why folks get this way, how your office/institution can decrease the frequency, how your staff can change these folk's from attackers to appreciators, and what to do when you have tried absolutely every tactic. As always, be prepared for some light humor in Dorinda's presentation. Please bring an example of your worst case scenario to share with the session participants.

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Comments

Rating: 4 of 5

21.Feb.2011 at 16:28 by Paper 12 (39 comments)

None.

Rating: 4 of 5

21.Feb.2011 at 16:28 by Paper 12 (39 comments)

None.

Rating: 5 of 5

21.Feb.2011 at 16:28 by Paper 12 (39 comments)

None.

Rating: 5 of 5

21.Feb.2011 at 16:28 by Paper 12 (39 comments)

None.

Rating: 4 of 5

21.Feb.2011 at 16:28 by Paper 12 (39 comments)

None.

Rating: 5 of 5

21.Feb.2011 at 16:28 by Paper 12 (39 comments)

None.

Rating: 5 of 5

21.Feb.2011 at 16:28 by Paper 12 (39 comments)

None.

Rating: 5 of 5

21.Feb.2011 at 16:28 by Paper 12 (39 comments)

None.

Rating: 5 of 5

21.Feb.2011 at 16:28 by Paper 12 (39 comments)

None.

Rating: 5 of 5

21.Feb.2011 at 16:29 by Paper 12 (39 comments)

None.

Rating: 4 of 5

21.Feb.2011 at 16:29 by Paper 12 (39 comments)

None.

Rating: 5 of 5

21.Feb.2011 at 16:29 by Paper 12 (39 comments)

None.

Rating: 5 of 5

21.Feb.2011 at 16:29 by Paper 12 (39 comments)

Presentation was awesome

Rating: 5 of 5

21.Feb.2011 at 16:29 by Paper 12 (39 comments)

Great info. Funny and Needed

Rating: 5 of 5

21.Feb.2011 at 16:30 by Paper 12 (39 comments)

Great presentation! Need to come back again. I learned a lot!

Rating: 5 of 5

21.Feb.2011 at 16:30 by Paper 12 (39 comments)

Great Presentation! Useful tips!

Rating: 5 of 5

21.Feb.2011 at 16:30 by Paper 12 (39 comments)

Great information - Thanks!

Rating: 5 of 5

21.Feb.2011 at 16:31 by Paper 12 (39 comments)

Great humor good tips and wonderful discussion.

Rating: 4 of 5

21.Feb.2011 at 16:31 by Paper 12 (39 comments)

Good information and good discussion.

Rating: 5 of 5

21.Feb.2011 at 16:31 by Paper 12 (39 comments)

Informative but fun! Enlightening.

Rating: 5 of 5

21.Feb.2011 at 16:31 by Paper 12 (39 comments)

Very humorous, but some good ideas.

Rating: 4 of 5

21.Feb.2011 at 16:32 by Paper 12 (39 comments)

Very entertaining but knowledgable.

Rating: 5 of 5

21.Feb.2011 at 16:32 by Paper 12 (39 comments)

Great humor & info

Rating: 5 of 5

21.Feb.2011 at 16:32 by Paper 12 (39 comments)

Awesome! Fun and informative Loved it!

Rating: 5 of 5

21.Feb.2011 at 16:32 by Paper 12 (39 comments)

Very informative

Rating: 5 of 5

21.Feb.2011 at 16:33 by Paper 12 (39 comments)

Enjoyable good info!

Rating: 5 of 5

21.Feb.2011 at 16:33 by Paper 12 (39 comments)

Great session. Dorinda is super.

Rating: 5 of 5

21.Feb.2011 at 16:34 by Paper 12 (39 comments)

Hilarious!

Rating: 5 of 5

21.Feb.2011 at 16:34 by Paper 12 (39 comments)

Very informative.

Rating: 5 of 5

21.Feb.2011 at 16:34 by Paper 12 (39 comments)

Excellent!

Rating: 4 of 5

21.Feb.2011 at 16:34 by Paper 12 (39 comments)

Bring her back!

Rating: 5 of 5

21.Feb.2011 at 16:35 by Paper 12 (39 comments)

Very good presenter and presentation.

My chair partner feels the same way but we ran out of evaluation sheets.

Rating: 5 of 5

21.Feb.2011 at 16:35 by Paper 12 (39 comments)

Dorinda is terrific! Lots of good stuff to share with my staff.

Rating: 5 of 5

21.Feb.2011 at 16:36 by Paper 12 (39 comments)

Always entertaining and informative.

Rating: 4 of 5

21.Feb.2011 at 16:36 by Paper 12 (39 comments)

Very good presenter. Informative, prepared and energetic.

Rating: 5 of 5

21.Feb.2011 at 16:36 by Paper 12 (39 comments)

Great session as always. Wonderful speaker

Rating: 5 of 5

21.Feb.2011 at 16:37 by Paper 12 (39 comments)

Funny
Great knowledge of subject
great visuals

Rating: 5 of 5

21.Feb.2011 at 16:38 by Paper 12 (39 comments)

The goddess is always a hoot!
This session was light hearted and a great example of how humor can deliver the message.
Misery loves company!

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