T4.03 - Bridging Function and Technology: Finding Harmony with Central IT

Zachary Hayes, David Adcock (22.Feb.2011 at 15:00)
Talk at SACRAO 2011 (English - US)

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Does your Service Representative need to know what a database trigger is? Does your DBA need to know what forms need to be filled out to graduate? On most campuses, the functional office that uses the student system and the central IT office that maintains the system often find it hard to communicate ideas, needs, and priorities. Join us as we explore ways the Georgia Institute of Technology’s Registrar’s Office and Enterprise Information Systems department have worked together to bridge this gap.

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