08.Oct.2011 at 17:07 by Ben Longden
Would like to have seen the full version! I liked the delivery - had me laughing at a few points!
Dealing with Difficult People
Elizabeth Naramore (08.Oct.2011 at 14:00)
Talk at PHP North West 2011 (English - US)
Just like we have bugs in our code, we have bugs in our communities sometimes. We call these community bugs "difficult people" -- bullies, trolls, Debbie Downers, whiners, drama queens. We all know them. It's easy to let these toxic personalities cripple your community and cause dysfunction. In this talk, we'll talk about the negative effects these behaviors can have, how to get to the root of the problem, and how to deal with these personalities in a constructive, effective way.
Quicklink: https://joind.in/3818
Track(s): Unconference
Who are you?
By clicking this button you are declaring that you are the speaker responsible for it and a claim request will be sent to the administrator of the event.
If the claim is approved you will be able to edit the information for this talk.
Are you sure?
Comments
08.Oct.2011 at 20:41 by Anonymous
It's a shame that this talk wasn't re-worked to fit in the time slot, as it would have been nice to go into more detail on a lot of the points. Elizabeth being high on caffeine and sugar seemed to have helped as it meant she could quickly fire through the points, but still ran out of time :(
09.Oct.2011 at 12:10 by Mark Baker
Too much content too quickly: squuzing an hours content into 15 minutes just doesn work. I'd heard so many good things about Elizabeth's talks that I was looking forward to this: I'm afraid I came away disappointed. I'm sure there were a lot of good points buried here, but the delivery ws just too fast to take anything in.
09.Oct.2011 at 16:00 by Joe Lee
had me in stitches, considering how much stuff to cover, pretty damn good! Maybe a cutdown version next time?
09.Oct.2011 at 17:53 by Rowan Merewood
A pleasure to watch, but it really was too much content for the slot.
09.Oct.2011 at 20:05 by Pastey
Elizabeth's talk was rushed as other people have pointed out, but I'm not so sure it lost too much. But I haven't seen her full talk.
From what was presented in such a short space of time it was obvious that she knew what she was talking about, and I'm sure given time would have been able to expand upon that with examples. I do hope I get to see that longer version.
10.Oct.2011 at 08:18 by Volker Dusch
Elizabeth is an excellent speaker how i enjoy to listen to pretty much no matter the subject.
That said the actual content was not very focused on dealing with people but actually with describing a set of different personalties typed from one of the many "sorting people in buckets" approaches. This is a good introduction in the subject and there is absolutely nothing wrong with the approach but for a 15 minute presentation a very quick overview of personality types and like link might have sufficed. Leaving some more time for the actual 'dealing with' portion of the talk that started of good but was over before i got anything useful out of it.
Also I'd recommend to checking http://en.wikipedia.org/wiki/Nonviolent_Communication to everyone interested in the subject ;)
10.Oct.2011 at 12:35 by Jo B
It was an interesting talk and I thought Elizabeth was a great speaker. It was rushed but I think she did a good job of condensing it.
11.Oct.2011 at 12:45 by Alex Luneburg
This was an interesting talk, if delivered at warp speed. It would have been better if the content had been reworked for the shorter time slot, not least because Liz might have relaxed a bit more, but I still found it informative and will be looking up more on this subject.
11.Oct.2011 at 18:45 by Lineke Kerckhoffs-Willems
Elizabeth, you're a good speaker, but this was just too much in too little time. Would like to see the full version one day!
13.Oct.2011 at 17:27 by Bronwen
Amusing, well-delivered, good speaker, but not particularly useful. Work colleagues were categorised in some interesting ways, but I can't remember much on how to deal with all these difficult people. Be nice to them?
08.Oct.2011 at 13:41 by Tobias Gies via api
Elizabeth is normally a very engaging speaker. This talk was lackluster though, sadly. The talk was originally intended to be one hour long so to fit into the 15 minute slot, she just spoke very fast. That sadly didn't work so well :(