Designing for Wicked Problems

A wicked problem has no best solution and is difficult or impossible to solve comprehensively because of contradictory needs, requirements, or outcomes. This is a hands-on workshop where we will focus on crafting designs and making design and product decisions when possible solutions are in conflict or where there is no optimal solution. We will introduce some methods to help identify, define, and frame the wicked problems and the challenges they present. We will discuss some real examples, then break into workgroups and participate in hands-on collaborative exercises. Attendees are invited to bring their own wicked problems for use in the workshop exercises and for collective discussion.

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