One person's view of the impact of being 'business first' and a whole bunch of questions explored. Sales are down since we changed – were we right to change? Are the client's buying? What are they buying? How do we sell Business First? What do the consultants do? Discoveries are getting bigger, why and isn't that less agile? What's with Content and Commerce and Innovation? I heard we're moving to verticals? What's that about? What does a Practice Director do?

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