Support client onboarding: Eloquently embracing a mess

Madison Major

Friday 31 March 2017 from 12:00 to 09:35

Talk in English - UK at MidCamp 2017
Short URL: https://joind.in/talk/317c1 (QR-Code (opens in new window))

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Midcamp Session

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Kathleen Ladner at 15:09 on 3 Apr 2017 (via Web2 LIVE)

I really enjoyed the insights shared about customer on-boarding that came from many years of experience in managing a support team and providing on-going customer support. Very valuable and well delivered information on how to support customers of all kinds, with needs ranging from the simple to the very complex. Applicable to all kinds of project management.