The expectations of clients and developers are not always aligned and sometimes what a developer thinks is not the same as the client. I will demonstrate practices to make the life of the developer easier and help to communicate important points to the client often and succinctly. This talk is a balance between what the client sees and what the developer sees. I will give the bird's eye view of a project and how it rolls out. I will show what a demanding client could and most likely will demand and how a developer can communicate roadblock and risks to the client in a timely fashion to help make a successful project.


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Riley Major at 15:46 on 9 Mar 2018

I would have appreciated more real world stories and examples— lessons learned— to drive home the recommendations. Presentation could have used a little more excitement. It could have been more clear in the beginning which things were unfortunate realities vs recommendations.

Louise Adams at 07:36 on 10 Mar 2018

Presentation was a little disorganized. Strategies were good.

Greg Lyon at 10:27 on 10 Mar 2018

I quite liked the session. Brent has clearly been in the trenches, and anyone who's dealt with an extreme client could definitely gain from his experience.

Greg Lyon at 10:45 on 10 Mar 2018

Brent, will you be making the slides available?

Brent Peterson (Speaker) at 18:43 on 10 Mar 2018

I will make my slides available. Thank you for the feedback