“Hope for the best and plan for the worst.” We spend a lot of time talking about best practices: the ways we should run our projects and write our software so that everything turns out as well as possible. But when you add human beings to the mix -- whether they’re coworkers, clients, or, well, you and I -- something will eventually go wrong.

Using stories from the interactive agency world (where no two clients are ever the same), we'll talk about methods for triage, what to do when you sense a project is on shaky ground, and ways to ensure everyone gets to the other side in one piece.


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Great view on problems with clients

Lazar T. at 21:54 on 26 May 2018

Interesting topic and excellent interpretation

perfect for keynote on such conference

Nice and well structured examples.

Great talk, it's nice to hear different perspective than we used to

Good fit for keynote, glad it emphasizes non tech skills that are equally important. Nice execution and slides.

Drasko Mikic at 12:18 on 28 May 2018

Great speaker, really good slides, well told story, but mild for me for the conference opening talk.

Topic, stories, slides, jokes, delivery - everything was on point. Focusing on non code/tech things should really signal all of us that most software projects have people problems first and then they might have technical problems reflecting that.

Arnout Boks at 17:58 on 31 May 2018

Good keynote with some simple yet powerful takeaways. I especially liked the delivery, with humor and a nice personal touch.

Tomo Šala at 12:59 on 14 Jun 2018

Great talk with lots of useful insights and interesting examples accompanied with clear and to the point slides.

Eryn has clear and understandable diction with almost no presence of accented pronunciation.