Dealing with Difficult People

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A very practical talk on dealing with people who are difficult and recognizing when we are the difficult people...The talk generated good conversation and was a topic everyone could relate to. Good slides too, except for having the wrong conference on the bottom of them ;)

Fantastic presentation that sparked fantastic discussion. Liz is a brilliant public speaker.

Really entertaining, engaging and constructive - I think everyone who attended probably works with at least 1 (or more) of the types of "difficult people" mentioned. And also liked the realisation that sometimes *you* are the difficult person. Great tips and great presentation.

Liz is one of those speakers that you just shouldn't miss, no matter what the topic. This topic is in one of her areas of expertise (organizational behavior), so was particularly good - I learned a lot.