Talk in English - US at SACRAO 2011
Short URL: https://joind.in/talk/f6a2c
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M2.05 - A Day at Disney - Customer Service from the Back Lot
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Excellent presentation
Loved it! Great presentation to take back to the office.
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good examples.
great info
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the presenter was clear w/information. felt like there was a lot great information, but was not clearly delivered to group.
good session
wonderful presentation! very helpful
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very good session
awesome job! this presnter and presentation were both fantastic
good points made! good team approach ideas!
could tie disney philosophy better to university setting. examples of how to apply disney philosophy in office setting.
great to know how disney works, but how do we apply this to every-day work in higher ed? how do you modify disney's process to work in higher ed.
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Excellent, excellent presentation! very nice of her to volunteer to send the presentation to the group.
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great insight!
Good presentation!
It would have been helpful if the presenter had read outloud the large paragraphs that were on the screen, instead of having us read them to ourselves in silence at different speeds. Good suggestinos and information in the presentation.
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excellent presentation on customer service.
excellent examples and presentation. totally useful information that can be applied to my job.
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enjoyed the presentation. speaker did a good job of drawing parallels.
excellent tips on customer service
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great presentation.
wow! this was a great session!
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very good examples
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i would have liked to hear how to implement the disney philosophy practically in the average institution.
she tied the disney model to practical applications in the student/university world. good information.
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very informative can't wait for presentation in email.
the presentation outlined the disney values well, but didn't link back into application or examples of apllications in institutions very much.
some very interesting concepts which I should try to integrate within our services. really enjoyable
great service information! funny presenter.
very interesting & practical. Thanks for preparing and providing a helpful session.