Test automation suites often have - at least - three problems. Teams complain of flaky tests; tests take too long to run; and only a few specialists know what to do if a test fails. Daniel McClelland believes these roadblocks have something in common. All too often, test-focused infrastructure is as 'black-box' as the tests it runs. Daniel will outline how Trade Me has embraced 'observability', to overcome these hurdles. Monitoring, alerting, log aggregation, and dashboards all play a part. The most important solution though? To grow ownership of test automation out across the company. Doing this has helped Trade Me scale up its daily automated testing by 12,000%.