Talk in English - UK at PHPSW: Surviving First Contact, January 2021
View Slides: https://heiglandreas.github.io/slidedeck/FirstContact/20210113-phpsw/index.html
Short URL: https://joind.in/talk/a9a5c (QR-Code (opens in new window))
So you did a great job with your website and now your customers want to get into contact with you. They actually want give you their holy grail and apply for a login. And that's where it usually starts to go south. So many things can go wrong with a registration form that your customer doesn't really feel welcome or safe. In this session we will debug a few real-life examples from a user-experience Point of View. By analysing that we will find ways to make the first contact of a user with our application a better experience. And you don't need to be a coder to see why and how to improve your next registration form.