Talk in English - UK at UNC CAUSE 2011
Short URL: https://joind.in/talk/57a38
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Student Computer Support Centers on Campus
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Good talk, lots of good information. It's too bad Breakout Room E has such bad sound issues, but David kept us engaged.
I'm always interested on how other universities handle their student support. This presentation was very informative on the process and policy used at ECU and allowed for good comparison to our own services.