Many of us have run some (or lots!) of usability testing sessions and interviews, and some of us may have done customer visits or contextual research. How can we take our research toolbox to the next level and make the most of the limited time we have with our users or customers?

In this hands-on workshop, Steph will share methods on how to set up design research that has impact, longevity and depth, and frameworks to make sense of story-based data.


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