Talk in English - US at SACRAO 2011 Short URL: https://joind.in/talk/f6a2c (QR-Code (opens in new window))
M2.05 - A Day at Disney - Customer Service from the Back Lot
Comments are closed.
Excellent presentation
Loved it! Great presentation to take back to the office.
none
good examples.
great info
the presenter was clear w/information. felt like there was a lot great information, but was not clearly delivered to group.
good session
wonderful presentation! very helpful
very good session
awesome job! this presnter and presentation were both fantastic
good points made! good team approach ideas!
could tie disney philosophy better to university setting. examples of how to apply disney philosophy in office setting.
great to know how disney works, but how do we apply this to every-day work in higher ed? how do you modify disney's process to work in higher ed.
Excellent, excellent presentation! very nice of her to volunteer to send the presentation to the group.
great insight!
Good presentation!
It would have been helpful if the presenter had read outloud the large paragraphs that were on the screen, instead of having us read them to ourselves in silence at different speeds. Good suggestinos and information in the presentation.
excellent presentation on customer service.
excellent examples and presentation. totally useful information that can be applied to my job.
enjoyed the presentation. speaker did a good job of drawing parallels.
excellent tips on customer service
great presentation.
wow! this was a great session!
very good examples
i would have liked to hear how to implement the disney philosophy practically in the average institution.
she tied the disney model to practical applications in the student/university world. good information.
very informative can't wait for presentation in email.
the presentation outlined the disney values well, but didn't link back into application or examples of apllications in institutions very much.
some very interesting concepts which I should try to integrate within our services. really enjoyable
great service information! funny presenter.
very interesting & practical. Thanks for preparing and providing a helpful session.
Comments
Comments are closed.
Excellent presentation
Loved it! Great presentation to take back to the office.
none
none
none
good examples.
great info
none
none
the presenter was clear w/information. felt like there was a lot great information, but was not clearly delivered to group.
good session
wonderful presentation! very helpful
none
none
none
very good session
awesome job! this presnter and presentation were both fantastic
good points made! good team approach ideas!
could tie disney philosophy better to university setting. examples of how to apply disney philosophy in office setting.
great to know how disney works, but how do we apply this to every-day work in higher ed? how do you modify disney's process to work in higher ed.
none
none
none
Excellent, excellent presentation! very nice of her to volunteer to send the presentation to the group.
none
great insight!
Good presentation!
It would have been helpful if the presenter had read outloud the large paragraphs that were on the screen, instead of having us read them to ourselves in silence at different speeds. Good suggestinos and information in the presentation.
none
none
excellent presentation on customer service.
excellent examples and presentation. totally useful information that can be applied to my job.
none
none
enjoyed the presentation. speaker did a good job of drawing parallels.
excellent tips on customer service
none
none
great presentation.
wow! this was a great session!
none
very good examples
none
i would have liked to hear how to implement the disney philosophy practically in the average institution.
she tied the disney model to practical applications in the student/university world. good information.
none
very informative can't wait for presentation in email.
the presentation outlined the disney values well, but didn't link back into application or examples of apllications in institutions very much.
some very interesting concepts which I should try to integrate within our services. really enjoyable
great service information! funny presenter.
very interesting & practical. Thanks for preparing and providing a helpful session.