New Trends in e-Learning: Leveraging Social Media and Collaboration to enhance the Learning experience - Alphanumeric

Very timely information. My help desk team has provided numerous help documents for out end-users. But they keep coming back with the same issues time after time. Session provided useful information on adding new modalities of training, as well as new resources I was not aware of before. Definitely gave me ideas on a few areas my department can work on in the coming months.

Vignette-based instruction interesting. Would have liked to see more about what's included in the catalog, testing.