Kubernetes based PaaS are becoming more and more popular in the Enterprise. This means large enterprises need to accommodate to and integrate the new paradigms into their current non-agile (and very often ITIL-based) operational model.
DevOps can help traditional IT operational groups make a smooth transition. In this process, automation technologies need to be considered to provide an automation API for every group and also, very important, to help clarify the chain of responsibility and improve traceability.
The goal of the session is to provide an overview of a modern cloud operational model for Kubernetes in a complex scenario. We will introduce Ansible as the automation key technology to provide an API for every context of the model and show how we can implement a Kubernetes life-cycle on OpenShift.
And finally, we will also discuss how this can still match the ITIL operational model.