Talk in English - US at Lone Star PHP 2017
View Slides: https://speakerdeck.com/cattycreations/smiling-from-the-wrists-down-customer-service-for-developers
Short URL: https://joind.in/talk/39dc4 (QR-Code (opens in new window))
Are you an experienced developer that is now in charge of other business tasks maybe as part of a small business or startup? Customer service can be tricky and leave a lasting impression. Come learn from first-hand experience what to expect, how to answer the question that is meant- not the one that is asked, and how to effectively communicate with your customer and achieve a better outcome for all.