Stop me if you've heard this before: "Can you put in a button...?"; You put in the button, but they're not happy. Few things can make delivery or a sprint review more painful. I'll share some war stories of how I was blindsided by this, and how I learned to ask the questions that told me how to solve their problem. I'll tell you what's going on, show you some red flags to look out for, and give you some strategies to get to what they really want. You'll take home new tools to delight your end user and new skills to advance your career.


Comments are closed.

Joseph Leedy at 15:59 on 4 Nov 2023

Great talk with lots of real-world experiences. Thanks!

Betsy Castro at 16:22 on 4 Nov 2023

Very informative! Great presentation!

Jordan Wamser at 16:23 on 4 Nov 2023

love the example and connection to the real world. and examples of over coming them. being able to express and explain all this in a nice calm tone was great as well.

Great presentation, flow, and humor. Thank you!

Ariane Dupaix at 16:25 on 4 Nov 2023

Great "not real" examples for how to effectively deal with clients and open ended requests.

Joseph Lavin at 16:30 on 4 Nov 2023

Lot's a great advice grounded w/ real world examples.

Ryan Marks at 16:42 on 4 Nov 2023

You shared very good questions to ask when we receive a poorly thought out feature request.

James Titcumb at 13:07 on 7 Nov 2023

Absolutely THIS. Get this so much in real world. Great talk.