Crucial Conversations: tools for handling difficult conversations

Good stuff that all of us i the agency / consulting space could use to improve on and be more self aware about. A courageous presentation.

Pacing could be a little better, but the content was excellent and is incredibly relevant to the community right now. It would have been nice to have a few minutes for question and discussion at the end

This was very great content. I myself avoid conversations that are going to be painful because I hate to disappoint people. However, I know its necessary and this talk helped teach me how. Very, very good content!

Chris' heartfelt delivery was incredibly engaging. I was challenged in all sorts of good ways, and will remember his bravery as I strive to face my own difficult conversations.