What the Hell Are We Doing?

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Valuable insights

Clients suck, products rule, products + services = sweet. Reid shared lessons learned from trying to integrate products into an agency model, and he laid them out in six easy-to-remember points. This nicely reiterates points from Matt's talk earlier in the day, which is to fail often so you can learn from it and improve.

Loved to hear about the product/service balance. Need to find out more about your "systematize" topic.

Anonymous at 15:14 on 4 Oct 2014

Wow, just wow. Loved how you explained how we all feel about clients and customers. The unfortunately we can never get away from them.