Deja Vu All Over Again: Bringing Students Back Into the Help Desk


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This was great. Good organizational background that made clear the need for this strategic move. Good coverage of pros and cons, and real examples of what works in the hiring process. This has me rethinking my "pro staff preferred no matter what" approach.


Very informative and gives a good perspective on having student workers.

Was well done! Interesting to see how other perspectives on student employment.

Enjoyed. Interesting approach.

Really enjoyed this talk as a former student/current part-time worker, and the different perspectives. Very interesting.