Deja Vu All Over Again: Bringing Students Back Into the Help Desk

Christopher King, Franklin Finch

Tuesday 1 November 2011 from 16:45 to 11:17

Talk in English - UK at UNC CAUSE 2011
Track Name: Leadership and Management
Short URL: https://joind.in/talk/e5595 (QR-Code (opens in new window))

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Deja Vu All Over Again: Bringing Students Back Into the Help Desk

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Leslie Dare at 17:18 on 1 Nov 2011

This was great. Good organizational background that made clear the need for this strategic move. Good coverage of pros and cons, and real examples of what works in the hiring process. This has me rethinking my "pro staff preferred no matter what" approach.

Jen Riehle at 17:32 on 1 Nov 2011

Great!

Cassie Manis at 21:05 on 1 Nov 2011

Very informative and gives a good perspective on having student workers.

Becca Hauge at 23:20 on 1 Nov 2011

Was well done! Interesting to see how other perspectives on student employment.

Liz Cummings at 08:24 on 2 Nov 2011

Enjoyed. Interesting approach.

Vanessa Buchanan at 12:14 on 3 Nov 2011

Really enjoyed this talk as a former student/current part-time worker, and the different perspectives. Very interesting.