Cassie Manis
Twitter: @cassmanis
Attended events
UNC CAUSE 2011
at Twin City Quarters - Benton Convention Centeron 1 Nov 2011 – 4 Nov 2011
UNC CAUSE 2010
at Hilton Wilmington Riversideon 8 Nov 2010 – 11 Nov 2010
Comments
Deja Vu All Over Again: Bringing Students Back Into the Help Desk
on 2 Nov 2011
Everything Old is New Again
on 10 Nov 2010
How Do You Manage (to) and Lead Your Help Desk?
on 9 Nov 2010
Getting Your Message Out: Communicating with Your Customers
on 9 Nov 2010
Opening Keynote - Stop, Collaborate, Listen
on 9 Nov 2010