Great presentation. Very engaging and interesting. Saw what is possible for our faculty. I wonder what is required to back up the systems we saw used and make it as user friendly to our non-technical faculty. Very engagng presenttion
Met some new people. Good food and lots of coffee!
Loved hearing about other help desks and that ultimately we are all facing the same issues. Being there also helped me identify the other HelpDesk folks and it was a great way to start networking.
good info.
Great presentation. Love the reminder not to forget to use "old ideas". Sometimes flyers are the best bet!
Great job, folks! Broadly useful for non-Bb institutions, too.
This was a great presentation on a very interesting project. It sounds like a genuine effort to think critically about the needs and deliver an efficient and effective solution. I'm really interested in more technical details about the system and development effort, but I think they did a good job of keeping it non-technical.
Excellent presentation, covers all the high level parts, especially data ownership/data stewardship.
enthusiasm + realistic approach = great presentation.
The wrm cinnamon rolls were insanely good. No calories right?