UNC CAUSE 2010
8 - 11 Nov 2010 at Hilton Wilmington Riverside

Talk comments

Cassie Manis at 09:54 on 9 Nov 2010

It was good to hear what other universities are doing.

on Getting Your Message Out: Communicating with Your Customers

Denise Luken at 09:48 on 9 Nov 2010

Good info. As an exceptions approver for my college, I am still trying to work out the details. The more information I get, the better.

on UNC CPI Workstation Standards

Denise Luken at 09:45 on 9 Nov 2010

Good group of presenters. Funny, lively discussion. Nice to see how helpdesks across Universities have the same issues and concerns and interesting to hear how creative some are in becoming more efficient and effective.

on How Do You Manage (to) and Lead Your Help Desk?

John Martin at 09:44 on 9 Nov 2010

Good coverage of the product and of the pilot. Thanks for taking the time and energy to share your experience with us.

on Yammer Time! – Creating Collaboration, Conversation and Culture

Denise Luken at 09:42 on 9 Nov 2010

A lot of information, good speaker...feel a bit sorry for ECU football :-(. Hang in there Pirates!

on Opening Keynote - Stop, Collaborate, Listen

Mcteague at 09:24 on 9 Nov 2010

Desserts were awesome!

on Dessert and Trivia